Social Inbox — SoSocial

See it in action

AI replies. Auto-reply rules. Zero tab-switching.

Every message from every platform in one threaded inbox. AI suggests replies in your brand voice, and auto-reply rules handle the rest.

Inbox 5

All

DMs

Comments

SM

Sarah Murphy

What time is the show tonight?

IG

DM · 3 min ago

JD

James Doyle

Can I request a track for Friday?

f

Comment · 8 min ago

LK

Laura Kelly

Love this set! When's the next one?

IG

Comment · 22 min ago

MC

Mark Collins

Are you streaming live tomorrow?

f

DM · 1 hr ago

AO

Aoife O'Brien

Do you guys take bookings for events?

IG

DM · 2 hrs ago

SM

Sarah Murphy

Instagram · Direct Message

IG

Hey! What time is the show tonight? Is there a cover charge?

3:42 PM

Hey Sarah! Doors open at 9pm — it's free entry all night. See you there!

3:44 PM · Sent

Amazing! Can I put my name on a guestlist?

3:45 PM

AI Suggested Reply

Of course! Just DM us your full name and how many are in your group and we'll add you to the list. See you tonight!

Use this

Regenerate

Type a reply…

Auto-Reply Rules Respond instantly, even when you're offline

Contains keyword

Trigger: "tickets" → "Grab your tickets at playfmdublin.com/tickets — see you there!"

Starts with phrase

Trigger: "What time" → "Our shows usually start at 9pm — check our page for tonight's schedule!"

Exact match

Trigger: "hi" → "Hey! Thanks for reaching out to PlayFM Dublin. How can we help?"

AI-generated reply

Fallback: When no keyword rule matches, AI crafts a reply using your brand voice and conversation context.

How it works

Three steps to inbox zero.

1

Messages sync automatically

DMs and comments from Facebook and Instagram sync every 15 minutes. No manual checking, no tab-switching.

2

AI suggests replies

Every message gets an AI-suggested reply based on your brand voice and conversation context. One click to send.

3

Auto-replies handle the rest

Set keyword-triggered auto-reply rules for instant responses — even when you're offline or asleep.

Why teams love it

Never miss a message again.

Unified inbox

Facebook and Instagram DMs and comments in one threaded view. No more switching between apps and browser tabs.

AI reply suggestions

Every message gets a suggested reply powered by your brand voice and conversation history. Edit, regenerate, or send in one click.

Auto-reply rules

Keyword-triggered instant responses keep your audience engaged even when you're offline. Set it and forget it.

Start today

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Every DM and comment. One place.